Frequently Asked Questions

  • Product Care

    • Can Suncast resin buildings, sheds, and other products be painted?
    • Can Suncast wood buildings, sheds, and other products be finished?
    • Can I modify my shed, building, or gazebo to accommodate lighting, ventilation, or similar features?
    • How do I clean my Suncast product?
    • Can I modify my deck box or cabinets to add casters, lighting, or similar modifications?
    • How do I winterize my hose reel?
    • What type of battery is used in the PowerWind?
    • How long will the battery last before it needs recharging? 

    • How long does it take a PowerWind battery to recharge?
  • Storage Capacity and Load Specifications

    • What is the load capacity of the tops of products, such as cabinets and box-type hose reels?
    • What is the maximum snow load for Suncast products?
    • What is the maximum wind load for Suncast products?
    • What are the floor load capacities of buildings and sheds?
    • How much weight can be placed on shelves?
    • Can deck boxes be used for seating? What load can they safely hold?
  • Warranties

    • Warranty - Buildings, Shed and Gazebos
    • Warranty - Water Power Hose Reel
    • Warranty - Hose Reel with Resin Water Connection System
    • Warranty - Hose Reel with Metal Water Connection Systems
    • Warranty - Deck Boxes
    • Warranty - Play Set
    • Warranty - General
  • Other

    • Are replacement parts available for snow tools?
    • What length and type of hose can I use on my hose reel? 

    • Are Suncast products lockable? What kind of lock do I use?