To return an incorrect part that was ordered:


Call 1-630-879-2050, x660 to notify our Parts Department of an error. You may also e-mail .

Be ready to identify the problem with the replacement part in question and provide the following information:

• The order # from the address label
• Your name
• Address
• Daytime phone number

To return a part to Suncast Corporation include all paperwork that you received with your order and send to:

Mail address:


Suncast Corporation
Attn: Parts Department
701 North Kirk Road
Batavia, IL 60510

Your credit card will be credited once the part has been received.

If you wish a correct part sent immediately, order again at www.suncast.com or call 1-800-846-2345. You will be charged for this corrected order.

To get credit for a incorrectly ordered part that is returned:


Once the part and original paperwork have been received by the Suncast Replacement Parts Department, the information is removed from the system and credit is given within 24-hours.